MediMobile Support combines rapid response, issue resolution, system monitoring and reporting to proactively provide assistance to all customers. MediMobile’s state-of-the-art, proactive monitoring technology includes:
- Server uptime
- Server performance
- Network performance
- Application performance
- Mobile synchronization performance
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All MediMobile customers receive excellent customer support via these features:
- Phone Support
- Email Support
- Online documentation
- Extensive online training videos
- Online Knowledge Base access
- Online Frequently Asked Questions (FAQ’s) access
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- Experienced and efficient technical support via phone or email
- Team of dedicated software and IT professionals
- Free upgrades
- Mobile and Web System monitoring.
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