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Home > Support > Support Options
Support Options
MediMobile™ provides the following support tools to ensure immediate resolution to any questions or issues:

Product Support Knowledgebase
Provides answers to most frequently asked questions and a list of informative articles that provide information on support issues.

How To Videos
MediMobile™ provides detailed videos that show users how to perform certain functions and how to use a specific feature. Click here for a sample video.

Product Documentation
The User's Guide provides detailed information on all aspects of MediMobile™. This guide shows users how to utilize certain features of the product; from getting started to advanced scheduling and billing features.

Email
Email support is available to answer detailed questions or issues. Email response is typically same day or by next business day. Support is available 8:00 AM to 6:00 PM CST, Monday through Friday.

Call us
Phone Support is available 8:00 AM to 6:00 PM CST, Monday through Friday. (512) 275-1810


OpenQuote
Our physicians like MediMobile -- instead of carrying pages of paper lists of all our hospital patients, everything is in one device. MediMobile has shortened our wait time for reimbursement from the insurance companies, and since our physicians enter the patient data themselves, it frees our billing staff for other tasks
CloseQuote


Vicky Adamson, CMM
Practice Manager


Austin Infectious Disease Consultants, PA


  
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